Returns & Exchanges

At Ere Perez, we want you to love your natural beauty routine. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on items in their original condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Carefully place the products in their original packaging, ensuring they are securely sealed to prevent damage during transit.

3

Affix Shipping Label

Download and print your prepaid shipping label from the portal and attach it clearly to the outside of your return package.

4

Receive Your Refund

Once our warehouse receives and inspects your return, your refund or store credit will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing